Bergen stasjon

Bardzo dobrze zlokalizowany w centrum miasta dworzec kolejowy. Czysty, zadbany i przestronny. Zamykanie dworca w późnej porze nocnej gdy nie odjeżdża żaden pociąg to bardzo dobry pomysł by wyzbyć się bezdomnych, którzy nie zawsze zachowują czystość. Podróż z Bergen do Oslo to wspaniałe przeżycie zwłaszcza w okresie zimowym. Na taką wycieczkę można się wybrać z Biurem Turystyki Skandynawskiej Fregata ze Świnoujścia. Polecamy

My recommendation is not to use VY trains!!! Never!!!I bought a ticket for Oslo-Bergen train. It was canceled in less than 30 minutes before departure. VY did nothing to fix the situation. They demonstrated total non-professionalism and carelessness.There were no announcements on the action plan in this situation, just a croud ariound VY representative. They even refused to organize a luggage area for the passengers considering that storage room was fully occupied.They only recommended the passengers to organize the alternative trip by themselves. They promised the full refund of the related costs. However, it was just a word of their representative with no official proof.That representative recommended to apply for the refund online. According to their own rules, they have 30 days to provide the refunds. However, when I filled the application form for the refund, they replied they will only respond in 20-25 working days. Alternatively, they recommended to use the chatbot o their website, which led me to the same application form. In addition to that, this for does not have any fields to attach the supporting documents for the extra costs related to the train cancellation. These all allow them to use never-ending red tape not to provide the refunds. So, in practice, I will NEVER receive it.My costs are: around 120 EUR for the cancelled train plus around 245 EUR for the plane and transfers used instead of that trainIn addition to that, I have a spoiled vacation and wasted day in Oslo (considering that I had spent a week there before the cancelled train journey).