First Rent A Car Norway AS

Avoid this place. Liars and extra charges. Do a favour to yourself and choose another Hertz office just few kilometers away. I rented like 100 times around the world and I never got something similar.

Months after my travel, I received a letter with a fee that I needed to pay. I had only 1 day left to do the payment before they would even raise the cost of the fee.In the letter there was no apparent reason so I had to pay without knowing the reason. Very unprofessional and disrespectful.Still waiting for their answer...

I give 1 star because it is not possible give 0...Disastrous customer service. I received a charge after my rental period about an unpaid toll fee that it was not previously informed by Hertz. Then, I received that invoice with extra costs for unpayment without any explanation. I wrote to customer service email and after 40 working days I did not receive any response. Only its consultancy contacted me to claim the payment of that invoice without any justification. Finally I paid to avoid future problems, but I recommend to avoid this company as I will do in the future for sure.